Refund Policy

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1. Overview

Welcome to Content Strategy Service We value your satisfaction and strive to provide the highest quality voice-over services. If you are not entirely satisfied with your purchase, we are here to help.

2. Refund Eligibility

• Initial Consultation and Samples: Refunds are not available for initial consultations and sample voice recordings.
• Completed Projects: Refunds for completed projects are only available under specific conditions...
• Partially Completed Projects: If a project is canceled by the client or by us before completion, a partial refund may be issued based on the work completed.

3. How to Request a Refund

To request a refund, please follow these steps:

1. Contact Us: Email us at [[email protected]] or call [Your Contact Number] within 14 days of receiving your final product.
2. Provide Details: Include your order number, the reason for the refund request, and any supporting documentation or evidence.
3. Resolution: Our team will review your request and respond within 5 business days...

4. Processing Refunds

• Approval: Once your refund is approved, we will notify you via email.
• Method: Refunds will be processed using the original payment method.
• Timeframe: Please allow 7-10 business days for the refund to appear in your account.

5. Exceptions

• Custom Projects: Custom voice-over projects tailored to specific client needs are generally non-refundable unless they do not meet the agreed-upon criteria.
• Rush Orders: Rush orders or expedited services may not be eligible for refunds.

6. Contact Us

If you have any questions about our refund policy, please contact us:

Email: [email protected]
Phone: [Your Contact Number]
Address: [Your Business Address]

7. Changes to This Policy

We may update our refund policy from time to time. We will notify you of any changes by posting the new policy on this page. Please review this policy periodically for any updates.